Powerful Features, Simple to Use
Every tool your field service business needs, designed for real-world conditions.
Job Scheduling & Dispatch
Drag-and-drop scheduling board with real-time availability, conflict detection, and automated job assignment. Dispatchers see every technician's schedule at a glance.
- Visual drag-and-drop calendar
- Automated conflict detection
- Recurring job scheduling
- Smart auto-assignment based on skills & location
Offline Mobile App
Your technicians work in basements, crawl spaces, and rural areas. FieldFlow's mobile app works without signal and syncs when connectivity returns.
- Full functionality offline
- Automatic background sync
- Works on iOS and Android
- Lightweight — minimal battery drain
Work Order Management
Create, assign, track, and complete work orders digitally. Every detail captured, nothing lost.
- Custom work order templates
- Required field enforcement
- Status tracking in real-time
- Complete audit trail
GPS Tracking & Route Optimization
Know where every technician is in real-time. Optimize routes to reduce drive time and fuel costs.
- Live GPS tracking
- Automated route optimization
- ETA notifications to customers
- Mileage and drive time reports
Estimates, Invoicing & Payments
Generate professional estimates on-site, convert to invoices with one tap, and collect payment before leaving the job.
- On-site estimate creation
- One-tap invoice generation
- Credit card & ACH payments
- QuickBooks / Xero integration
Customer Portal
Give customers a self-service portal to request service, track job status, view history, and pay invoices.
- Online booking requests
- Real-time job status
- Invoice & payment history
- Branded customer experience
Inventory & Parts Management
Track parts across trucks, warehouses, and jobs. Know what you have, where it is, and when to reorder.
- Multi-location inventory
- Truck stock tracking
- Low stock alerts
- Parts used per job tracking
Photo Documentation
Capture before/after photos on every job. Attach them to work orders for accountability and customer confidence.
- Before/after photo capture
- Attach to work orders
- Customer-facing photo reports
- Cloud storage included
Performance Analytics
Track technician productivity, revenue per job, first-time fix rates, and more with actionable dashboards.
- Technician performance scores
- Revenue analytics
- Job completion metrics
- Custom report builder
How FieldFlow Compares
See how FieldFlow stacks up against the competition.
| Feature | FieldFlow | ServiceTitan | Jobber |
|---|---|---|---|
| Starting Price | $99/mo | $398/mo per tech | $69/mo (1 user) |
| Per-User Fees | No (Pro & Enterprise) | Yes | Yes |
| Offline Mobile App | ✅ Full offline | ❌ Limited | ❌ Limited |
| GPS Tracking | ✅ Included | ✅ Add-on | ✅ Higher tiers |
| Customer Portal | ✅ Pro+ | ✅ Included | ✅ Higher tiers |
| Setup Time | 1 day | 6-12 weeks | 1-2 weeks |
| Contract Required | No | Yes (annual) | No |
| Inventory Management | ✅ Enterprise | ✅ Add-on | ❌ No |